Privacy Policy

1. Introduction

Fyd Window Coverings LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://www.fyd-window-coverings.org or use our services.

Please read this Privacy Policy carefully. By using our website or services, you consent to the practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access the website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

Fill out contact or quote request forms
Subscribe to our newsletter or communications
Communicate with us via phone, email, or other means
Schedule a consultation or appointment

This information may include:

Name
Email address
Phone number
Mailing address
Project details and preferences

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

Browser type and version
Operating system
IP address
Pages visited and time spent on pages
Referring website address
Device information

3. How We Use Your Information

We use the information we collect for various purposes, including:

Providing, maintaining, and improving our services
Processing and fulfilling your requests and orders
Communicating with you about products, services, and promotions
Responding to your inquiries and providing customer support
Sending you administrative information
Analyzing website usage to improve user experience
Protecting against fraud and unauthorized access
Complying with legal obligations

4. Legal Bases for Processing

We process your personal information based on the following legal grounds:

Consent: When you have given explicit consent for specific purposes
Contract: When processing is necessary to perform a contract with you
Legitimate Interest: When we have a legitimate business interest
Legal Obligation: When required by law

5. Who Has Access to Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers: With trusted third-party vendors who assist us in operating our website and conducting our business (e.g., FormSubmit for form processing)
Business Partners: With manufacturers and suppliers to fulfill your orders
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Third-Party Services

Our website uses the following third-party services:

FormSubmit: We use FormSubmit (https://formsubmit.co) to process contact form submissions. FormSubmit may collect and process the information you submit through our forms. Please refer to FormSubmit's privacy policy for more information.
Google Maps: We embed Google Maps to display our location. Google may collect information about your use of this feature. Please refer to Google's privacy policy for more information.

7. Data Retention

We retain your personal information for as long as necessary to:

Provide our services to you
Comply with legal obligations
Resolve disputes
Enforce our agreements

When your information is no longer needed, we will securely delete or anonymize it.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Portability: Request transfer of your data to another service provider
Restriction: Request limitation of processing
Objection: Object to processing based on legitimate interests
Withdraw Consent: Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at help@fyd-window-coverings.org.

9. How to Request Data Deletion

To request deletion of your personal information, please send an email to help@fyd-window-coverings.org with the subject line "Data Deletion Request". Include the following information:

Your full name
Email address associated with your data
Phone number (if applicable)
Specific data you wish to be deleted

We will process your request within 30 days and confirm once your data has been deleted. Please note that some information may be retained to comply with legal obligations or for legitimate business purposes.

10. Cookies

Our website uses cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device. For detailed information about our use of cookies, please see our Cookie Policy.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

12. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a new "Last updated" date. Your continued use of our website or services after such changes constitutes acceptance of the updated policy.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Email: help@fyd-window-coverings.org
Phone: +1 (716) 239-2917
Address: 10741 Rosewood Lane, Clarence, NY 14031, USA